Privacy Policy for Prime Mural Arts
Effective Date: May 10, 2026
Prime Mural Arts (“we,” “us,” or “our”) operates the website primemuralarts.co.uk. We respect your privacy and are committed to protecting your personal data. This policy explains how and why we collect, store, use, and share your personal information, as well as your rights in relation to that data.
1. Information We Collect
When you visit, use, or contact us through our website, we may collect the following personal data:
Identity Data: Your name, company name (if applicable), and job title.
Contact Data: Your email address, telephone number, and postal address.
Project Details: Information you provide regarding potential mural or design commissions.
Technical Data: Your IP address, browser type and version, time zone setting, and operating system when you browse our site.
Usage Data: Information about how you use our website and pages.
2. How We Collect Data
We collect data through:
Direct Interactions: When you fill out our contact forms, request a quote, or email us directly.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
Cookies: Small data files placed on your device to help our website function.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To respond to your inquiries and provide you with quotes for mural services.
To perform a contract we are about to enter into or have entered into with you (e.g., managing your booking, invoicing, and project delivery).
To notify you about changes to our services or policies.
To improve our website, services, and client relationships.
4. Third-Party Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
We may also share data if required to do so by law.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under the UK GDPR, you have several rights regarding your personal data:
Right of access: You can ask for copies of your personal data.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can ask us to delete or remove personal data where there is no good reason for us to continue processing it.
Right to restrict processing: You can ask us to suspend the processing of your personal data.
Right to object: You can object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us using the details below.
7. Complaints
If you have any questions, concerns, or complaints about our privacy practices, please contact us first so we can resolve the issue directly.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. You can reach the ICO by visiting the ICO Make a Complaint page.
8. Changes to This Policy
We keep our privacy policy under regular review. Any updates or changes we make to our privacy policy in the future will be posted on this page.
9. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Prime Mural Arts
[Cardiff, Wales, UK]
Email: studio@primemuralarts.co.uk
Website: primemuralarts.co.uk